Carry time Terms & Conditions — Your Rights and Responsibilities

By accessing or using the carry time platform (carrytime.click), you are considered to have automatically agreed to these terms and conditions. These terms form a legally binding agreement between carry time and the user.

Carry time is an online gaming and Sports Betting platform operating under an international license. The platform is intended solely for eligible users who are legally permitted to participate in online gaming under applicable laws.

Carry time reserves the right to update these terms and conditions at any time. Users will be notified of any changes in a timely manner.

Providing accurate and up-to-date information is mandatory when registering an account with carry time. Submitting false information is a violation of these terms and may result in immediate account closure.

Information required for registration:

• Full name (as per national ID card)
• Date of birth (for age verification)
• Valid mobile number and email address
• Current address

As part of its KYC (Know Your Customer) process, carry time may request identity verification documents at any time. If documents are not submitted within 7 business days of the request, the account may be temporarily suspended.

Carry time is an adults-only platform. No person under the age of 18 is permitted to use this platform. This is a strict policy with no exceptions.

Age verification is carried out at the time of registration. Where there is any doubt, carry time may request a national ID card, passport, or other government-issued document.

• Must be a citizen or legal resident of Bangladesh
• You must be at least 18 years of age
• You must have a valid mobile banking account registered in your own name
• Must be of sound mind and participating voluntarily

Deposits on carry time can be made via Mobile Pay, Nagad, Rocket, or bank transfer. Funds are typically credited to your account within a few minutes.

General Deposit Terms:

• Minimum deposit amount: ৳500 BDT
• Deposits must be made using a payment method registered in your own name
• Third-party payments are strictly prohibited
• Carry time reserves the right to investigate any suspicious transactions.

If your account is not credited after a deposit, please contact the support team with your transaction ID.

Carry time is known for fast and secure withdrawals. Withdrawal requests are typically processed within 24 hours.

• Minimum withdrawal amount is ৳500 BDT
• Withdrawals can only be made to the same payment method used for the original deposit
• Large withdrawals may be held pending KYC verification
• Wagering requirements must be met before bonus funds can be withdrawn
• The maximum daily withdrawal limit is set by carry time

If an investigation is required during the withdrawal process, carry time may take additional time. The user will be informed in a timely manner.

Carry time bonuses and promotional offers are subject to specific terms and conditions. Accepting a bonus means you agree to those terms.

General bonus terms:

• Wagering requirements are stated separately for each bonus
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited
• The welcome bonus is available to new members one time only.
• A specified amount must be wagered before bonus funds can be withdrawn
• Claiming the same bonus across multiple accounts is not permitted.

Full terms for carry time's special reload bonuses, cashback offers, and loyalty rewards program are available on the relevant promotions page.

Carry time has its own betting and gaming rules that apply to all users on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a system error, carry time reserves the right to void the affected bets.
• If a match or event is cancelled, the bet amount will be refunded
• Carry time is not responsible for disconnections during live betting due to internet issues on the user's end
• Betting limits are set by carry time and are subject to change at any time.

The following activities are strictly prohibited on carry time and may result in permanent account closure:

• Creating or operating multiple accounts
• Use of bots, scripts, or automated software
• Bonus abuse or manipulation
• Sharing account credentials with a third party
• Attempting to breach the platform's security systems
• Harassing or defrauding other users
• Money laundering or illegal financial activity

Carry time reserves the right to temporarily or permanently close an account for the following reasons:

• Violation of terms and conditions
• Failure to complete KYC verification
• Suspicious Transactions or Activity
• At the user's own request (self-exclusion)
• Long-term inactive accounts

Users may also request account closure at any time. In such cases, the option to withdraw any remaining balance will be provided.

Carry time takes the protection of your personal information very seriously. Any data collected is used solely for the purpose of providing our services.

• Your data is protected with SSL encryption
• Not sold or shared with third parties
• Information may be disclosed to authorities where required by law.

For more details, visit our Privacy Policy Read.

Carry time will not be held liable for the following:

• Betting losses due to the user's internet connection dropping
• Delays caused by issues with third-party services (payment gateways)
• Issues with the user's own device or software
• Consequences of Terms Violations by the User
• Unexpected technical errors or server downtime

Carry time is committed to promoting responsible gaming. Gaming is meant to be fun — don't let it become an addiction.

• The option to set deposit limits is available at any time
• Self-exclusion: Account breaks available from 24 hours up to permanent closure
• If you run into any issues, the carry time support team is here to help.
• Your gaming history and spending details are always accessible.

For more details, visit our Responsible Gaming Visit the page.

If you have a dispute with carry time, please contact the support team first. Most issues are resolved within 24–48 hours.

• Submit a complaint via live chat or email
• The support team will log the complaint and initiate an investigation
• Investigation results will be communicated via email
• If you are not satisfied with the resolution, carry time's senior management will review the matter.

Carry time reserves the right to update or modify these terms and conditions at any time. The following process will be followed for any changes:

• Users will be notified via email or in-app notification at least 7 days before any changes take effect
• Continued use of the platform after updated terms are published on the website will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw any remaining balance
• In urgent situations (such as legal obligations or security concerns), changes may take effect immediately.

For any questions or comments regarding these terms and conditions, please contact the carry time support team.

• Email: support@carrytime.click
• Live Chat: Available 24/7 on the platform
• Help Center: carry time Help Center

The carry time support team provides assistance in Bengali and is always ready to resolve any issue promptly.