From opening an account to withdrawing funds, understanding games to using bonuses — carry time's Help Center has everything you need, all in one place. If you can't find a solution on your own, our team is always here to help.
Registration, login, password changes, and profile updates.
How to deposit using Mobile Pay, Nagad, Rocket, and cards.
Everything you need to know about withdrawing your winnings, including timeframes and limits.
How to use the Welcome Bonus, Free Spins, cashback, and promotions.
Game rules, RTP, strategies, and technical troubleshooting.
Account verification, KYC process & security tips.
App download, installation, and mobile troubleshooting.
Deposit limits, self-exclusion & how to get help.
Opening an account on carry time only takes a few minutes. No need to visit any counter — everything can be done from your mobile. Follow the steps below.
Go to the carry time website and click the "Register" button. A form will appear for you to fill out.
Enter your name, mobile number, and a strong password. Use a mix of letters, numbers, and symbols in your password.
You'll receive an OTP on your mobile. Enter it within the allotted time to verify your phone number.
After your first login, add your preferred payment method and complete your KYC.
Each person may only hold one account on carry time. Multiple accounts cannot be created from the same phone number or device. Doing so may result in bonus cancellation and account suspension.
Carry time supports all major mobile banking methods in Bangladesh. You can easily deposit and withdraw using Mobile Pay, Nagad, and Rocket.
| Method | Minimum | Maximum | Processing Time | Charge |
|---|---|---|---|---|
| Mobile Pay | ৳500 | ৳50,000 | Instant | Free |
| Nagad | ৳500 | ৳50,000 | Instant | Free |
| Rocket | ৳500 | ৳30,000 | Instant | Free |
| Withdrawal | ৳1,000 | ৳1,00,000 | 5–30 Minutes | Free |
Before withdrawing from carry time, make sure a few things are in order. First, your KYC must be completed. Second, if you're withdrawing bonus winnings, the wagering requirements must be met. Third, your withdrawal method should match your deposit method.
Carry time will never call or message you asking for your password, OTP, or banking details. If anyone requests this information, contact support immediately and do not share anything.
Carry time offers several types of bonuses. Knowing how the Welcome Bonus, deposit match, Free Spins, and cashback work can help you get a lot more out of your experience.
Carry time offers up to a 100% match bonus on your first deposit. Deposit ৳1,000 and get another ৳1,000 in bonus funds.
Bonus funds cannot be withdrawn directly. You must place a specified amount in bets before a withdrawal is allowed. Full terms are listed on the promotions page.
Carry time offers free spins on new game launches and special promotions. Winnings from free spins are subject to wagering requirements.
If you lose a set amount in a week, carry time automatically returns a portion as cashback directly to your account.
Carry time takes your account security seriously. The platform uses advanced encryption technology, but your own vigilance matters just as much.
KYC stands for Know Your Customer. You'll need to verify your identity before making a withdrawal on carry time. It's also for your own protection — no one will be able to fraudulently withdraw funds from your account.
A few simple habits will keep your carry time account secure at all times. Use a strong password — at least 8 characters, mixing uppercase and lowercase letters. Avoid logging in on public Wi-Fi. Always log out at the end of each session.
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